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Contact Us | Westminster Stone

Please get in touch with any questions. Even if you don’t see what you want on our website we may be able to help.

To check the progress of your order, or for delivery enquiries, email dispatch@westminsterstone.com. Lead times are currently running at 3 – 6 working days from order on stock items.

Head Office

  • Shaws Estate,
    Nr Ellesmere,
    Shropshire SY12 9EL
  • ask@westminsterstone.com
  • 01978 710 000

Visit our Display Centre pages to discover opening times and contact details for each individual Paving or Flooring Centre location.

Live Chat

Our friendly Live Chat team is ready to help you with all your questions.

  • Mon-Fri 8.00AM - 17.30PM
  • Sat-Sun 10.00AM - 16.00PM
  • Bank Holidays Closed
Open live chat

Send us a message

Frequently Asked Questions

If you have a question about ordering from our paving or flooring collections, you might be able to quickly find the answer here. If your question is not covered here, please drop us a message on our Live Chat and we will come back to you as soon as possible.

Pre Purchase

We have listed here the most common questions our customers have before making a purchase to help you before you buy.


Click here to see our range of delivery options and what you will need to know about your delivery.


If for any reason you need to make a return, please see our list of FAQs here with our returns process and policy.


If you have a question regarding our sample service please see these FAQs which cover ordering and receiving our samples.

Payment & Pricing

Click here to see FAQs on our pricing and payment process.